Account Access

1ex Login — Access Your Account Safely and Start Betting

Logging in to 1ex from mobile or computer takes just a few seconds. This guide covers step-by-step instructions, solutions for forgotten passwords, and account security tips.

SSL Secured Login
Mobile and Desktop
24/7 Support

Steps to log in from phone and computer

Logging in to 1ex is straightforward. Whether you use a smartphone or a desktop, the steps are the same. Whether it is your first time or not, once you understand the process it will serve you every time.

01

Go to the correct site

Type 1exbet.cam in your browser or open it from a bookmark. Check for the green padlock (SSL) in the address bar — this confirms the connection is secure.

02

Click the login button

Find the "1ex Login" button at the top right of the page. Clicking it will open the login form.

03

Fill in your details

Enter your username or mobile number and password correctly. If your password is a mix of uppercase and lowercase letters and numbers, type it carefully.

04

Verify the OTP

If required, enter the OTP code sent to your mobile. Use the code within 5 minutes of receiving it — if it expires, request a new one.

1ex mobile login screen

Logging in on mobile — special tips

You can log in to 1ex directly from a browser on an Android or iOS device. Many users prefer the 1ex App for convenience — once logged in on the app, you do not need to enter your password each time. Keeping "Remember me" enabled on mobile means next time you can get in with just biometrics or a PIN. However, it is safer not to enable this on a shared device.

For those who want to install the app via APK file, the 1ex APK page has full details.

What to do if you forget your password or username

1ex password recovery process

If you cannot remember your password when trying to log in, there is no need to worry. Recovering your 1ex account is quite simple.

Use the reset link

Click the "Forgot password?" link on the login form. Enter your registered mobile number or email and a verification code will be sent to you.

Confirm your identity with the OTP

Enter the OTP code sent to your mobile within the required time. Then create a new password.

Get help via live chat

If you do not have access to your phone number or email, contact 24/7 live chat for support in Bengali. You will be helped to recover your account after identity verification.

If you cannot remember your username, you can also log in using your registered mobile number. If you have forgotten both, live chat is the best solution.

Important tips for keeping your account secure

Keeping your online betting account secure is essential for your financial safety. Following the tips below significantly reduces the risk of unauthorised access.

  • Use a strong password — Use a password of at least 10 characters combining uppercase and lowercase letters, numbers, and special characters. Avoid using your date of birth or simple words.
  • Always use your OTP yourself — Never give your OTP to anyone who calls asking for it. The 1ex team never asks for codes this way.
  • Always verify the address — Fake sites are created using the 1ex name. Always check the address in your browser or open the site from a bookmark.
  • Avoid public Wi-Fi — It is better not to log in from a café or any open network. Mobile data is much safer.
  • Change your password regularly — Change your password every three to six months and do not use the same password on other sites.
  • Do not share your account — Each person should have their own account. See the Terms and Conditions for details.

How to spot a fake site

Fake sites are created with slight differences from the real site's address — such as extra numbers or dots. If you have any doubt, do not enter the site.

Check the SSL

If there is a padlock icon in the browser address bar, the connection is secure. If you see "Not secure", do not enter any information.

Watch out for suspicious emails

Do not click links in phishing emails sent using the 1ex name. Type the address directly in your browser.

Do not forget to log out

Log out when you are done, especially on a shared device. A little caution protects your account.

How to fix login problems

Occasionally, technical issues or user errors can prevent a successful login. Below are the most common problems and their solutions.

Getting a wrong password message

Check whether Caps Lock is on. Pressing the "show" button on the password field can help you spot mistakes. If you keep getting it wrong, use "Forgot password?".

Page is not loading

Check your internet connection. Clear the browser cache (Ctrl+Shift+Delete) and try again, or open the page in incognito mode.

OTP code is not arriving

Check whether your mobile network connection is working. Wait a few minutes. If it still has not arrived, use the "Resend" option.

Account is locked

Entering the wrong password too many times may temporarily lock your account. Wait a while or contact live chat.

Browser issues

Using an older browser can cause problems. Use the latest version of Chrome or Firefox. Browser extensions may also cause issues.

Email not yet verified

If you did not verify your email after registration, login may be restricted in some cases. Look for the verification email in your inbox or spam folder.

1ex bonus and the first step to starting games

Start playing after logging in

After logging in to your 1ex account, you can start playing as soon as you make a deposit. The minimum deposit is just ৳100 — via bKash, Nagad, Rocket, Upay, or bank transfer. On your first deposit, you can get a 120% bonus, up to ৳5,000 (the bonus amount is withdrawable after wagering 25 times). Withdrawals are generally completed within 10–45 minutes. From live casino to slots and cricket betting — everything is available from one account.

Learn about betting on 1ex
1ex desktop login interface and navigation

What you will find after logging in

After a successful login, your dashboard will open. There you can see your balance, recent bets, bonus status, and all account details at a glance.

From the top menu, you can go directly to 1ex Casino to play live casino games, or head to the slots section to choose from hundreds of games. To see the benefits of the 1ex VIP programme, visit the 1ex VIP page.

Read the Responsible Gaming page to learn about playing responsibly and setting your own limits.

21+ All casino and betting activities on 1ex are for those aged 21 and above only.

Common questions about login

It is generally possible to log in to one account from multiple devices. However, for security reasons, avoid keeping active sessions on too many devices at once. Make it a habit to log out when you are done.

Enable the "Remember me" option when logging in. This keeps you logged in automatically next time. However, only do this on your own device — do not enable this on a shared family device or a cyber café computer.

Read the site address in your browser carefully. If there are differences in spelling, hyphens, or extra characters, it may be a fake. Never enter your login details or OTP on a suspicious site. Open the site by typing 1exbet.cam directly into your browser or using a bookmark.

Sessions end automatically after a long period of inactivity — this is part of the security system. This can also happen if your browser has cookies and local storage blocked. Allow cookies for 1exbet.cam in your browser settings and keep "Remember me" enabled.

After logging in, you can update your mobile number from the profile settings. OTP verification on the old number may be required to make the change. If you no longer have access to the old number, contact live chat.

Change your password immediately. Then report the matter via 24/7 live chat. If you see suspicious transactions, you can request a temporary suspension of your account. The site's privacy policy has full details on personal data protection.